Privacy Policy

Controller

tron.rent is run by a private individual. Privacy questions: [email protected].

What we process

• Your connected TRON address and the address that receives energy.
• Order details: energy amount, period, price, payment transaction ID, status and times.
• Technical logs: IP address, browser and time of each request.
• What you send us when you contact support, such as a Telegram username or email.

What we don't collect

No accounts, no passwords, no seed phrases or private keys. No advertising or analytics cookies. We don't sell personal data.

Why and on what basis

• Showing your resources and calculating a price: to provide the service you ask for.
• Checking payments, delivering energy, refunds and support: to perform our agreement with you.
• Preventing fraud and abuse: our legitimate interest.
• Meeting legal duties such as sanctions rules: legal obligation.

The blockchain is public

Addresses, payments and delegations on TRON are public and permanent. We can't change or remove anything recorded on the blockchain.

Who receives data

• Blockchain data providers such as TronGrid (public addresses and transaction IDs).
• Energy providers (the receiving address and order details).
• Our hosting provider (server and logs).
• Authorities, when the law requires it.

How long we keep it

Logs: up to 30 days. Orders: up to 5 years for refunds, disputes and legal requirements. Support messages: as long as needed to handle your request.

Your rights

Depending on where you live (for example under the GDPR), you can ask to access, correct or delete your data, restrict or object to processing, receive a copy, and complain to a data protection authority. Write to [email protected]; we reply within 30 days. Blockchain records can't be deleted.

Security, children, changes

We use HTTPS, restrict server access and keep only the data we need. The service is not meant for anyone under 18. We publish any changes to this policy on this page with a new date.